FirstMusicUK (FM) is a UK-based non-profit organisation providing music to support parental mental wellbeing. This privacy and data protection policy explains how FM uses the personal data we collect from you when you use our website. Topics covered by this policy:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies, how do we use them, and how do you manage them?
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us and how to contact the appropriate authorities

What data do we collect?
FM collects the following data:

• Personal identification information (name, email address, category (eg. Parent, researcher, interested individual), location (town/city)
• Date of baby’s birth (if relevant)

How do we collect your data?
You directly provide FM with the data we collect. We collect data and process data when you:

• Subscribe to our newsletter via the website or social media channels, or when you ask to subscribe by email.
• Register online for training or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our channels.
• Use or view our website via your browser’s cookies.
• Sign-up and give data collection consent for a FM research study.

How will we use your data?
FM collects your data so that we can:

• Send out short, informative, and relevant emails.
• Process your order and manage your account.
• Understand the groups of people participating in our research studies.
• We DO NOT use advertising or marketing cookies and DO NOT share your data with third parties. 

How do we store your data?
FM securely stores your data in an encrypted vault on a FM laptop. A back-up copy is kept on an encrypted disk in a locked metal filing cabinet at FM’s address.

FM will keep your data for 10 years. Once this time period has expired, we will delete your data by using a specialist digital file shredder. Any paper consent forms collected for FM’s research will be securely shredded before disposal using a cross-shredding machine.

Marketing
FM would like to send you news about resources, research, products, and services of ours that we think you might like. You will only receive this if you have explicitly subscribed to FM. If you have subscribed to our newsletter, you can always opt out at a later date. You have the right at any time to stop FM from contacting you for marketing purposes. 

What are your data protection rights?
FM would like to make sure you are fully aware of all of your data protection rights. Everyone who gives us their data is entitled to the following:

The right to access – You have the right to request FM for copies of your personal data. 

The right to rectification – You have the right to request that FM correct any information you believe is inaccurate. You also have the right to request FM to complete the information you believe is incomplete.

The right to erasure – You have the right to request that FM erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that FM restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to FM’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that FM transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@firstmusic.uk

Cookies: How we use them, what types we use, and how to manage them
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information, visit www.allaboutcookies.org

FM ONLY uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in.
• Translating our website into your preferred language.
• Improving your experiences on our website (for example, accessing video content, etc).

There are different types of cookies, however, our website uses:

• Functionality – FM uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• We DO NOT use advertising cookies on the FM website.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The FM website contains links to other websites (eg. YouTube). Our privacy and data protection policy applies only to our website, so if you click on a link to another website, please read their privacy policy.

Changes to our privacy policy
FM keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 January 2024.

How to contact us
If you have any questions about FM’s privacy policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: hello@firstmusic.uk

Or write to us at: FirstMusic, Suite 570, 37 Westminster Buildings, Theatre Square, Nottingham, NG1 6LG.  

How to contact the appropriate authority
Should you feel that FM has not addressed any concern in a satisfactory manner, please report this to us in the first instance. We will do our very best to resolve it. If you wish to make a complaint, please contact the Information Commissioner’s Office (ICO):

Email: www.ico.org.uk/
Address: ICO, Head Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF, UK.

Debi Maskell Graham is the registered DATA CONTROLLER with the ICO, registration certificate number: ZA520692